Terms of Service

These terms apply when a school uses Campuslu, the school management software at campuslu.com and app.campuslu.com. "We" means Campuslu. "You" means the school and the person who creates or manages its account, who confirms they have the authority to accept these terms for the school.

By creating a school account or using Campuslu, you accept these terms and our Privacy Policy.

The person who registers a school becomes its owner, and can give other staff access. You are responsible for who you give access to, and for what happens under your school's logins. Keep sign-in details private, and remove access when someone leaves.

One-time PINs and login slips give access to an account, so hand them only to the person they are for.

Your school's data stays yours. We use it only to provide Campuslu to you, as described in the Privacy Policy.

You are responsible for the information you enter, including:

• Having the right to record it, including any notice or permission needed from parents, guardians, students and staff
• Keeping it accurate, and only recording what your school needs, especially sensitive details about children
• Checking important results, such as fees, marks and salaries, before relying on them
• Telling people that you may contact them by email, SMS or WhatsApp, where you use those features

You agree not to:

• Use Campuslu for anything unlawful, or to send spam or harassing messages
• Try to reach another school's data, get around access controls, or disrupt the service
• Copy, resell or reverse-engineer the software
• Enter data you have no right to hold

We may limit or suspend access to protect people, data or the service, and will tell you as soon as we reasonably can.

New schools get a 30-day free trial with every feature. After that, the price is charged per current student each month, using the rates on our pricing page. Each band of students is billed at its own rate, and a minimum monthly charge applies. Former students are free.

You can pay monthly, or yearly at the price of 10 months. Invoices are in Pakistani rupees and appear under Settings → Billing. We accept bank transfer, EasyPaisa and JazzCash. An invoice counts as paid once we have verified your payment.

We may change our prices. We will tell you before a change affects your invoices.

If an invoice is overdue, we will show a notice in your account. If it stays unpaid after a grace period, your account may go into restricted mode, which pauses most changes by staff. Viewing your records, collecting fees, issuing receipts and paying Campuslu keep working, and access returns as soon as payment is verified.

If an account stays unpaid after that, a member of our team may suspend it. While a school is suspended, its users can't sign in and its automatic work stops. Suspension doesn't delete your data.

You can cancel at any time by emailing hello@campuslu.com from your school's owner account. We will stop further invoices, and keep your account open until the end of the period you have paid for. We don't refund payments for time already paid, unless the law requires it.

We keep your data for 90 days after cancellation, so you can return or take a copy, and then delete it. Copies in backups last until those backups expire, as explained in the Privacy Policy. Please export or ask for what you need before the 90 days end.

We may end this agreement if you seriously break these terms, or if we stop offering Campuslu. We will give you reasonable notice wherever we can, so you can take a copy of your data.

We work to keep Campuslu available and reliable, and we back up the database every night. We don't promise it will never be interrupted or free of errors. We may update features over time, and may need short maintenance breaks.

Some features depend on other companies, such as email, SMS and WhatsApp providers, and messages can be delayed or fail to arrive. Please don't rely on them alone for anything urgent.

The live demo is for trying the product only. Don't enter real student or family data into it, because demo schools are temporary and deleted.

Campuslu, including its software and design, belongs to us. While your account is active, you have the right to use it for running your school. Blog posts and website content are ours too, unless stated otherwise.

Campuslu is provided as it is, to the extent the law allows. Fees, marks, salaries and other results depend on the rules and data you enter, so you remain responsible for your school's decisions, accounts and legal duties.

To the extent the law allows, we aren't liable for indirect losses, such as lost profit or lost opportunity, and our total liability for any claim is limited to what your school paid us in the 12 months before the claim. Nothing here limits a responsibility that can't legally be limited.

We may update these terms, and will update the date at the top. We will tell you before important changes take effect. If you keep using Campuslu after that, the new terms apply.

These terms are governed by the laws of Pakistan. Please contact us first so we can try to resolve any problem. If we can't, the courts of Lahore, Pakistan will decide it.

Questions: hello@campuslu.com.